When I import data into Outlook, I get an error message: This Personal Folders file (pst) is already in use with this
profile. How to fix this error?
This error occurs:
- when Microsoft Outlook tries to open several
Personal Store Folders that use one PST file
- or if the
Personal Store Folder is registered in Microsoft Outlook, but the original PST file does not exist on the
disk or if the path to it is incorrect
To solve the problem, you should:
Recovery Toolbox for Outlook and Microsoft Outlook
- Restart the computer
- Start Microsoft Outlook. Ignore the message
This Personal Folders file (pst) is already in use with this profile while restarting Microsoft Outlook.
- Close all PST files
Personal Store Folders being used, except for the main
Personal Store Folder in the left panel of Microsoft Outlook. To do it, you should right-click the Personal
Store Folder item and select the Close
Personal Store Folder item in the context menu.
- Close Microsoft Outlook
- Open Microsoft Outlook again. If the error message
This Personal Folders file (pst) is already in use with this profile appears again, the path to the
Personal Store Folder is incorrect or the PST does not exist on the disk. To fix this error, you should:
- Find the source PST files on the disk. The best way to do it is to use the Microsoft Windows search feature (click
Start | Search | For Files and Folders...), select
All files and folders (for Windows XP) and then search for *.pst files on the computer.
- Set the correct path to the file and its name in the properties of the main
Personal Store Folder (right-click the
Personal Store Folder item and select the
Properties item in the context menu).