How to repair Outlook 2016 that won't open the PST file

Recovery Toolbox for Outlook

Recovery Toolbox for Outlook helps to repair corrupt Outlook 2016 files and fix Outlook 2016 Personal Store Table (PST file)

Updated: 2026-10-14

Victor Bobrov Written by:

What should you do if you use Outlook 2016 on your computer and the folder with emails, contacts, and other data is no longer readable? Recovery Toolbox for Outlook will quickly fix and repair this error. Step-by-step instructions to repair Outlook 2016 PST data file corruption:

  1. Launch Microsoft Outlook 2016;
  2. Click on the File item from the top menu;
  3. Next, click on the Customize Accounts button;
  4. Next, select Accounts Setup from the drop-down submenu;
  5. Select the Data Files tab in the form that opens up;
  6. Select or click on your corrupted PST file and click on the Open File Location button;
  7. Backup your corrupt PST file to another disk or folder;
  8. Click on the Delete button;
  9. Repair Outlook 2016 PST file using:
    1. Recovery Toolbox for Outlook tool;
    2. Online 2016 PST file repair service.
  10. Return to step 5 of the instructions above and open the repaired 2016 file by clicking the Add... button. Then, you select the repaired PST file on the disk.

You can repair the PST 2016 file using an online service or a special tool, Recovery Toolbox for Outlook. The tool works only on Windows, while the online service works on all devices.

By clicking Download or Repair Online, you agree to the Terms of Service and EULA.

Recovery Toolbox for Outlook

Outlook 2016 repair

The following features have been added to Outlook 2016:

  • Possibility of sending email from Outlook.com Aliases
  • Schedule Meetings
  • Sending automatic replies
  • Use Google Drive as Cloud Storage in Outlook
  • Get Delivery and Read Receipts
  • Add Voting Buttons to Emails
  • Delay or Schedule Sending Emails
  • Manage Another Person's Mail and Calendar
  • Use Rules to Manage Emails
  • Speed Up Repetitive Tasks with Quick Steps, and
  • Keyboard Shortcuts and Other Miscellaneous Tips

However, the new 2016 version still does not resolve several problems, causing Outlook 2016 inaccessibility, from viruses to hardware issues or Windows bugs. If you fail to open a mailbox in *.pst format - offline storage file - then try Recovery Toolbox for Outlook and repair corrupted emails and other items. This software works in Windows, here is what you should do to resolve the issue or Outlook 2016 database:

fix outlook 2016
  1. Get and deploy Recovery Toolbox for Outlook from this source https://outlook.recoverytoolbox.com/
  2. Start the tool
  3. Outlook 2016 repair
  4. Find a *.pst mailbox that you want to repair. Note that besides Outlook 2016, it can deal with any version of MS Outlook
  5. ms outlook damaged pst
  6. Wait for the completion of *.pst file processing and check the efficiency of reparing. Remember that there are no miracles. Who knows, if your mailbox can be repared, you can only hope for the best
  7. If the results look good, register the program. Otherwise, you cannot save data
  8. Save data and connect the new mailbox to MS Outlook 2016
repair objects in outlook

Note that Recovery Toolbox for Outlook can repair the following objects, used by Microsoft Outlook 2016:

  • Aliases of Outlook.com
  • Scheduled Meetings items
  • Repair storage files from Google Drive
  • Repair new emails properties: Delivery Receipts and Read Receipts
  • Repair Voting properties

The extensions of repaired files: pst and ost. The Online Service and Recovery Toolbox for Outlook repairs files Microsoft Outlook 98 / 2000 / 2002 / 2003 / 2007 / 2010 / 2013 / 2016 / 2019 / 2021 / 2024 and Outlook for Microsoft 365.

By clicking Download or Repair Online, you agree to the Terms of Service and EULA.

Recovery Toolbox for Outlook

The leading causes of PST file corruption in Microsoft Outlook 2016 are usually:

  1. Virus attacks. Because viruses are in attached files, antiviruses may incorrectly block them or modify the PST files themselves. In complex cases, Ransomware encrypts the header and end of the file.
  2. Power failure while Outlook is running. This is the most common cause of problems with PST files. When Microsoft Outlook 2016 is writing to or modifying a file, the operation is interrupted by a power outage.
  3. Hardware problems: hard disk failure, RAM malfunctioning, and more.
  4. Windows update errors are becoming an increasingly common cause of Office, Windows, and other program failures. Even more frequent are problems of interaction between updated Windows and other software, such as antiviruses or data backup systems.
  5. Large PST file size. Before Outlook 2007, the size of a PST file was limited to 2GB, but now there is no such limit. Consequently, users store all their data in Outlook 2016, leading to running out of disk space and crashes when modifying large objects. In such failures, the PST becomes unreadable, usually.
pst file corruption in ms outlook
problem with outlook 2016

Ways to prevent corruption of PST files in Outlook 2016:

  1. Backing up Outlook data regularly.
  2. Using reliable antivirus software.
  3. Correctly configuring the antivirus software to work properly.
  4. Controlling the size of PST files.
  5. Control of free disk space on your computer or laptop.

While repairing Outlook 2016, users, of course, have questions such as:

  1. What should I do if PST file 2016 is partially repaired? 100% repairing is possible only from a pre-made backup. Partial or incomplete recovery happens very often as blocks of information are simply missing in the file, and there is nowhere to take them and add them to the restored file.
  2. Does the tool support files larger than 50 GB? Recovery Toolbox for Outlook has no limit on the PST file size it can repair. We have conducted tests on specially created files of 150-250GB, and the tests were completed successfully. However, it took several days to repair such huge PST 2016 files. Accordingly, it is important to perform recovery on reliable hardware with backup power supplies or batteries and check free disk space availability.

The cost of Recovery Toolbox for Outlook Licenses is available here: https://outlook.recoverytoolbox.com/#buy. But before purchasing, you MUST download, install, and test the tool. Only complete testing of the demo version of the program will allow you to make the right choice before buying. The full version of Recovery Toolbox for Outlook has no restrictions on the size and number of files to repair, and the license of Recovery Toolbox for Outlook is not time-limited.

The online repair service costs $10/1Gb of the original PST file.

Outlook 2016 recover

Advantages of Outlook 2016 online file repair service:

  • Ability to work with Mac or Linux devices;
  • No need to install the program;
  • No need to have Microsoft Outlook desktop version;
  • Easy to work with small Outlook 2016 PST files.

Victor G. Bobrov, Senior Software Engineer.

MCSD, MCDBA

Microsoft Outlook expert in storing and displaying data from PST and OST files, specialist in converting and recovering data from PST/OST files with over 20 years of experience.

Customer's reviews and ratings:
Diana Saavedra 10-12-2026

Thanks to the program I can recover my email history

Garegin 10-10-2026

Amazing Proto Class program

ERENERTAN 09-10-2026

Thank you. This application is very useful.

christy 08-02-2026

first time using this, hopefully it helps recover my acadmic materials...

jhona 05-25-2026

good app

Mj 05-21-2026

Amazing

nuria 05-17-2026

He saved my life

sir Hightower 03-17-2026

The program works quickly and very well, although it did fail with one folder (but other programs did too). Overall, 10/10.

eva 01-31-2026

good tool

GUILLERMO 01-28-2026

Impresionante, no imaginé tal eficiencia, muchas gracias.

#NationofFred 01-20-2026

These guys are great. I was able to recover the 5 most recent emails from each and every sub folder. This is the free version. It's a life (email) saver. Thank you.

Oscarin Guti 12-30-2025

80 años. Retirado. RECOVERY,TOOLBOX, facilísimo de usar. Fabuloso.

ASHU 12-17-2025

This is gold.. loved the service

Klaus Gottfried 12-15-2025

I accidentally deleted files in my email inbox, and I was able to recover many of the deleted files using your tool.

ROX 11-19-2025

:=)

Henk J. 09-25-2025

I lost the files after a computer crash.
Had to re-install windows.
I want to recover all pst, and ost. Files.

gehan 09-21-2025

canot tell 100000000 thanks

VALLADE 09-01-2025

Repairing a damaged PST file. I was able to recover most of my emails.

anu 08-24-2025

nice

Alvaro 08-18-2025

Excelente programa, mis felicitaciones.

Navin 06-30-2025

super recovery, very fast and did a perfect job, can recommend to any one looking for recovery software.

didi 06-30-2025

100% ist Gut!

Dietmar Kroschel 06-23-2025

Hello Recovery Toolbox team,
thank you very much for your support. One of my PCs froze, forcing me to do a hard reset. At the time, Outlook was open. After the restart, Outlook could no longer find the PST. Renaming the PST wasn't possible, even in safe mode. Apparently, a program was accessing the PST even though Outlook was closed on all computers. A Google search led me to your tool. After the repair (2-3 hours), I was able to save the PST under a new name and use it again.
Thanks again.
Best regards, Dietmar Kroschel

John Payne 05-12-2025

I needed to access OST files on an old hard disk. As I don't use Outlook as email client, I needed to find a tool. I was not recovering from corrupted data.
Thanks for making the tool👍

MaDestro 05-11-2025

Feels good! i like it! thnx for devs

aamir 04-24-2025

its workilng very well in 2025 thank you

Сергей Д 04-04-2025

Great program, really helped me out!

Ferran 03-26-2025

Excel.lent! I couldn't with other applications and this one worked the first time!

alesik61 03-12-2025

Good program

Rameshwar 03-10-2025

sir best softwear for everyone . Thanks

MUBA 03-10-2025

Tank you very very much the software is help full

Barend 03-05-2025

Had my agenda only in the ost, so not synched to the webmail.
After making a new profile my agenda items were gone. Used the Recovery tool for Outlook to restore the items to a PST from a backup of the old OST files. And then copied them back to my agenda.
This worked well although only the agenda item are restored, not the attachments and extra information field.

ALOK KUMAR 03-02-2025

VERY GOOD

Pal 02-24-2025

Really works. It identifies the bad sectors and skips them while getting rest of the data out.

Goon 02-09-2025

Love it.. except.. you should consider including a PAUSE/RESUME button. Just sayin'. Thanks.

Kees Lebon 01-07-2025


I wanted to send a large pdf file (20Mb).
While sending I disrupted this process (turned off pc?). As a result I had an unclosed mail in my pst-file. As a result my pst-file was corrupted and my outlook could no longer be started/opened.
This tool fixed PST-file.

Tim 12-28-2024

Recovery Toolbox for Outlook was able to convert an .OST to .PST, but the ability to open the .PST is missing. The help text says it is under the File menu, but all that is there is "Exit".

Отставник 12-06-2024

Хорошая вещь! Отлично справляется, за секунду исправил испорченный файл.

Maurice Barboza 11-19-2024

I don't know if the files were damaged, but they could well have been. These two files were backups of PST files that I had made before transitioning from the POP mail protocol to IMAP.

IMAP attached itself to my original emails and, apparently, those stored as backups. Then all the open folders in Outlook began to disappear until there were none remaining. I had no clue what had happened. I couldn't imagine they were hijacked and held at the mercy of my ISP. Then IMAP somehow transformed my PST backup files into OST files, which Outlook 2024 cannot read.

The Toolbox was able to quickly and efficiently recreate the files as PST.
That allowed me to restore and open every one of the 24,000 files.

Later, I learned that IMAP doesn't just sync emails created after its implementation but every file that it automatically and without permission opens in Outlook. I was unaware that this caused me to exceed my storage limit, leading to the disappearance of my 24,000 emails.

It is a hazardous, intrusive, and damaging protocol. It is also a potentially lucrative source of business for your company.

Raju 11-18-2024

Best

aNKDBXJKla 10-06-2024

nice

Michel HITZIG 09-22-2024

I exported from Oulook 365 a folder with a lot of e-mails, ans had a .pst 2,28 Go file. Then, I did a factory reset of my PC. I could of course import the pst file in Outlook, but I did not wanted to do that, in order to avoid duplicates in Outlook. So, I used Toolbox recovery to convert the pst file in msg, ans I copied and paste the msg files in Outlook, and it worked perfectly.

Ma 09-15-2024

I am using Microsoft Outlook and for some unknown reason I was unable to export my OST file to PST file.
Windows stopped working properly and I had to restore it. It went well, but I lost all the applications that were not part of Windows, such as Microsoft Office.
I reinstalled Microsoft Office but Outlook can't open the OST file. So I had to use Recovery Tollbox to convert it to a PST file.
Everything went well and I recovered my old emails and contacts.

John Secor 09-13-2024

Okay, here is the why I am so frustrated at the moment with the recovery of emails from Outlook.

Apparently, there was an upgrade to Outlook that my system allowed and the program would not load. I followed instructions on how to get it to load from MS support forum and it finally loaded however all my contacts were lost. Again, following MS support I deleted the email account and reinstalled it and that is when everything went south in a big way.

Now I had some of my contacts back (from the cloud) but none of my stored files inside Outlook. I purchased the Recovery Toolbox to retrieve those files. While running the program I could see the files being recovered in the folders and subfolders that they were originally stored in. But, when the recovery was complete the files were not in the folder and subfolder in my Outlook but in individual unsorted and ungrouped emails. That said, the folders and subfolders did come over as they were supposed to on my Iphone! Well, now Outlook determined that I am over quota on emails and will not let new emails arrive.

I deleted as many non-essential emails, files and folders that I could in Outlook so that I can receive a few emails before I have to delete some more. I AM AFRAID TO DELETE OR MOVE ANY OF THE FOLDERS AND SUBFOLDERS ON MY IPHONE FOR FEAR THAT I WILL LOSE THEM.

So, I want to get away from Outlook so downloaded em Client but when I try to allow Outlook to download my main email to the new program I get the error “there was an error obtaining credentials via oAuth”.

And that is where I am, stuck with no way to consistently receive emails on my main email address and no way to move my emails to a new program. Also, I am really afraid that I will lose all the folders and subfolders on my Iphone if I don’t get them saved to a hard drive or somewhere else.

Max 09-01-2024

Excelente Aplicación

Kuno 08-21-2024


Hello.

I don't know exactly what I expected, but probably more than I got.
It may well be that my emails were recreated but all emails are empty. I can see sender and recipient but that's all.
I had probably hoped that some emails could be recreated so that I could read the whole email. But no waste of money.

Kind regards
Kuno Nielsen

Paolo 08-21-2024

all perfect ! good job thanks

Ahmet Üzülmez 08-14-2024

Çok Güzel bir program.

Anil 08-11-2024

Excellant software

Paul van Eden 08-05-2024

Dear Support,


Glad to tell my story here what went wrong.

I had this new e-mail account in Japan which I wanted to add to my Outlook.
I have a windows 11 laptop with the new outlook.
The e-mail account is a pop3 account, but I could not add it to my outlook.

Adding it to my Android phone worked.
Adding it to another PC with Windows 10 and the old outlook worked as well.

So I thought the new outlook was to blame here and switched it back to the old version ( there was switch button in the outlook to do so) And yes, I could add the new account ( late at night)

Next morning, starting outlook and collecting mails from several accounts worked for all but one.
For one account it suddenly wanted to know the password, but did not accept it.

Inspection of the accounts then learned that Outlook had all my E-Mail accounts converted to IMAP accounts.
(except for the Japanese account added the night before.)


This seemed to work for all account but one.
So I was stuck with this one account in IMAP which needed to be POP3 Account.

First I had to recover this E-Mail account via the Web interface putting password and security codes several times.

So I googled the Internet on how to convert IMAP to POP3 and I learned you just have to delete the IMAP account and create a new POP3.
Here is where the real trouble started....

I figured out that I need a backup, but saved then the .OST files instead of the .pst files, not knowing there is no easy way to get from .ost to .pst.

So I could set up the new account and load my E-Mails from the last weeks, but the folders I missed.

That’s where I came across your tool and could convert the .ost file.



So partially I can put the blame on Microsoft for not accepting the POP3 account in the new outlook and setting existing accounts to IMAP, Partially on me, for not saving the correct .pst file but the .ost instead.

Maybe you can do something with this information.


Kind regards,

Paul van Eden.

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